1. About Company
These Terms & Services (these “Terms”) set out the legal terms that we require you to accept in order to access and use our website located at https://thelifelinehospitals.com (the “Website”), and/or our services (the “Services”) offered by The Lifeline Hospitals (Chennai) (“we”, “us”, “our”).
2. Definitions
In these Terms, the following terms (and their cognate forms) shall have the meanings assigned to them:
- “Applicable Laws” means all laws, statutes, rules, regulations, guidelines, policy(ies) and/or other pronouncements having the force of law in India or other applicable jurisdictions, including modifications or amendments thereto.
- “Client” means the legal person or individual entering into an agreement with us for the Services.
- “Party / Parties” means a party to these Terms or both of us.
- “Intellectual Property Rights” means patents, trademarks, trade names, design rights, copyrights, database rights, know-how and other intellectual property rights (registered or unregistered) of whatever nature and wherever arising.
- Other defined terms may be set out in the full agreement as needed.
3. Services Rendered
We shall render the Services with due care and diligence. We warrant that we will maintain adequate technical infrastructure to perform our obligations under these Terms. Our Services include but are not limited to healthcare services, diagnostics, treatment, consultations and ancillary services as offered through our hospital operations and the Website.
4. Client Obligations
In consideration of your use of our Services, you agree to:
- Provide true, accurate, current and complete information as required by us.
- Promptly update your information to keep it true, accurate, current and complete.
- Comply with relevant approvals, authorisations and third-party consents required for our Services.
- Be responsible for securing your own account credentials, device access, and not sharing them with third parties.
- Use our Services only in accordance with Applicable Laws and these Terms.
5. Duration and Termination
- These Terms commence upon your acceptance (by using the Services) and continue until terminated in accordance with these Terms.
- Either Party may terminate these Terms by giving [–] days’ written notice (or as set out in a specific service agreement).
- We may immediately terminate or suspend access to the Services if you breach these Terms, fail to pay applicable charges, or become insolvent.
- Upon termination, you must cease all use of our Services and delete or return any working materials/data as required.
6. Disclaimer of Warranties
Our Services and Website are provided on an “as-is” and “as-available” basis. We make no representations or warranties of any kind regarding the Services, including that they will meet your requirements, will be uninterrupted, timely, secure or error-free, or that results will be accurate or reliable. We are not liable for any damages resulting from use or inability to use the Services except as required by law.
7. Intellectual Property
All rights, title and interest in and to the intellectual property used in connection with our Services or the Website, including software, content and documentation, remain our exclusive property (or the property of our licensors). You are granted only a limited, revocable, non-exclusive license to use the Services as set out in these Terms. You must not challenge our ownership or attempt to acquire rights you are not permitted.
8. Liability
To the fullest extent permitted by law, neither we nor our affiliates will be liable for any indirect, incidental, consequential, punitive or special damages, loss of profits, data or other losses, even if we have been advised of the possibility of such damage. Our total liability in any event shall be limited to the amount paid by you in the 12 months preceding the claim (or as otherwise agreed), except in cases of death or personal injury caused by our negligence or as otherwise prohibited by law.
9. Force Majeure
Neither Party shall be liable for any failure or delay in performance under these Terms if caused by circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, wars, government actions, power failures, internet failures or similar events. The affected Party shall promptly notify the other and use reasonable efforts to resume performance.
10. Indemnity
You shall indemnify, defend and hold harmless The Lifeline Hospitals (Chennai), its officers, directors, employees and agents against any claims, liabilities, losses, damages, costs and expenses (including legal fees) arising out of or in connection with your use of the Services or any breach of these Terms by you.
11. Confidentiality
You agree to keep confidential all non-public information disclosed to you under these Terms or in connection with the Services, and not to use or disclose it except as permitted. The confidentiality obligations survive termination of these Terms.
12. Relationship Between Parties
Nothing in these Terms shall create any employment, agency, partnership, joint-venture or fiduciary relationship between you and The Lifeline Hospitals (Chennai). Each Party acts solely on its own behalf.
13. Data Protection & Privacy
You are responsible for ensuring that any personal data you submit or process via the Services or the Website is done so in compliance with applicable data protection laws. We will handle your personal data in accordance with our Privacy Policy published on the Website.
14. Updates to these Terms
We reserve the right to modify or update the Services, Website and/or these Terms at any time for any reason. Changes will be effective when posted on the Website and your continued use constitutes acceptance.
15. Severability, Waiver & Survival
If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect. No waiver of any right by either Party shall imply continuing waiver of similar rights. The rights and obligations intended to survive termination will so survive.
16. Governing Law & Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising under or relating to these Terms shall be subject to the jurisdiction of courts in Chennai, unless otherwise agreed in writing.
17. Contact Details
For any notices, billing or support relating to the Services under these Terms please contact:
The Lifeline Multispeciality Hospitals
47/3, New Avadi Road, Kilpauk, Chennai, Tamil Nadu 600010.
044 4294 9494
+91 96772 22333
enquiry@llh.bz
